FAQ

To help you place your order and get the custom fresheners you want, we have compiled a list of our most frequently asked questions. Ordering wholesale car air fresheners is very easy, and our process is very simple; however, should you find that your question is not answered on this page, just give our friendly team a call with your enquiry – we are more than happy to help!

Standard production takes 3 weeks, rush print service also available.

Rush print service available on stock shapes. Contact us if you have urgent order. (Extra charges required)

Of course! You can have one design on the front and one at the back at no extra cost. Also, for every batch of 1,000 fresheners in your order you can have a custom shape, fragrance and design at no extra cost. For example: a 5,000 freshener order could have five completely different fresheners each with their own shape, design and fragrance. If you have a specific project in mind contact us and we will work out the best way to produce your order.

Absolutely. You can have any shape at NO EXTRA COST when you order 1,000 or more. The templates on our website are our most popular shapes and there to make ordering easy as well as to provide inspiration! If you order 500 fresheners custom shapes not available at all.

Do not worry if you do not have a print-ready file, we can work from any files you have. Just place your fresheners order and we will build your design (Upload your print ready logo file and add your details) Our team will create a great custom car air freshener design totally unique to you*!
*Based on you are uploading print ready logo file and letting us know your design specification while ordering, simple design works only.

Don’t worry, we always provide a final soft proof before printing to make sure the design of the air freshener is as you intended. All you have to do is send us your file using the upload file option on our contact page – we will check it for you and get back to you straight away.

The maximum size for fresheners of any shape is 100 mm x 75 or 80 mm x 80 mm; if you have the image as your background this maximum image size is 103 mm x 78 mm or 83 mm x 83 mm. Sizes maximum limit to make sure the fresheners are affordable, they do not distract the driver , and also suitable to our packaging machine.

Our talented and experienced team can work almost from all file formats to produce the design you wish to use! However, if you would like to provide your own design print-ready file, we would prefer PDF files in vector format, CMYK colour mode, all fonts outlined (some programs call this fonts converted to curves) and cutting outline correctly placed on top of your artwork. We always provide a final soft proof before printing to make sure the design is how you intended.

For orders of 500 fresheners, you are limited to one fragrance. Orders for 1,000 fresheners can include second fragrance for free. Large orders can have a different fragrance for every batch of 1,000 fresheners in the order. At extra cost we might provide more variation of perfumes within orders, just us ask.

Once opened, our fragrances can last up to 20 days* under the right conditions or more. We ensure that the maximum amount of the highest quality fragrances is absorbed into the freshener during production, but how long the fragrance lasts once opened depends on a number of environmental factors. On average, we get feedback from our customers that they have a pleasant smell of fragrance for at least 14 days or more. Tip… If you only remove part of the wrapper, the fragrance can last up to four weeks or more! Left unopened in a cool, dry place, the fresheners can be stored for 2 years or more.
*External factors effect the life of fresheners.

Direct sunlight – If the car is in direct sunlight, the fragrance may only last a week, this is because the sun melts the fragrances at a faster rate. Car heaters – Regular use of the heater will also ‘melt’ the fragrance quickly, reducing its lifetime. Dirty cars and smoking – pollutants can reduce the length of time a freshener lasts too, as can frequently driving with the windows open.

If you have any concerns about the life of the fragrances we use, please contact us for a sample so you can test our products and see how well they last!

We attach the elastic string individually by hand and place the finished product inside a clear plastic bag so they are ready to use straight away! Our standard box for 1,000 fresheners is 45 mm x 30 mm x 30 mm and could weight 7 kg – 13 kg depending on the and shape of your fresheners.

If you have a question that has not been answered above, please do get in touch. We want to be able to provide our customers with the best service possible. Keeping the process simple and making sure our customers have all the information they need is very important to us. Any new questions we get asked can then be added to our FAQ page to help other people order the best custom car air fresheners on the market!

 

UK Based